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    Business Growth• Nov 19, 2024• By Michelle Calloway

    Automating Your Business Without Losing Its Soul with Cheryl James

    Cheryl JamesBusiness AutomationHuman-Centered AIOperational ExcellenceCRM Systems
    Automating Your Business Without Losing Its Soul with Cheryl James

    In this feature episode of the Tech With Heart TV Show, host Michelle Calloway sits down with Cheryl James, CEO of CL James Consulting, to discuss automating business operations without losing the personal touch.

    Key Takeaways for Effective Automation:

    1. Streamline Repetitive Tasks: Automate daily or monthly tasks like welcome emails, follow-ups, and newsletter scheduling.

    2. Use AI as an Assistant, Not a Replacement: Train tools like ChatGPT on your exact brand voice, values, and objectives.

    3. Maintain Human Connection: Freeing up time with automation allows business leaders to focus on networking and relationship building.

    4. Leverage Reviews and Feedback: Automate review requests to build online reputation and trust.

    MC

    Michelle Calloway

    Founder & Host at Tech With Heart Foundation & Network. Empowering small business growth through human-centered technology.

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